Question

What is the part that is labeled as the TYPE 10 TSPL that is installed in the fixture with the Power Sentry battery/inverter?

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Question

What is the ELA PSPRSB and what does it do?

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Question

Why are the lamps turning pink when being operated in emergency mode?

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Question

How do I identify what Power Sentry product is being used when reading the order line nomenclature?

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Question

How do I get a replacement for the battery/inverter identified as the PS1400-LE-DW?

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Question

How do I read the date code that is on the Power Sentry Products?

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Question

How do I determine how far I can remote mount a
Power Sentry product from the fixture it is being wired to?

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Question

How do I tell the difference between the Standard Test Switch/Pilot Light (ELA TSPLP) and the Test Switch/Pilot Light (ELA TSPLP SD) used with the Power Sentry Self Diagnostic Module (PSSD)?

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Question

How do I turn off the audible alarm of the PSSD module?

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Question

How do I request warranty replacement of Power Sentry products?

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Question

How does the Power Sentry emergency ballast work?

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Question

How should I dispose of an old Power Sentry battery pack?

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Question

Can I please get the MSDS information for Power Sentry products?

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Question

Are Power Sentry products made in the USA?

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If there is a question you have that you would like to see added to this listing please email your question to the following email: TechSupportPostSalesPowerSentry@AcuityBrands.com